Yes, our free design service is ideal for customers who may not have design experience. If you have a basic idea, sketch, or even a general theme, our professional design team will guide you through the process. We’ll provide expert advice on colour combinations, shapes, and materials, transforming your ideas into a high-quality custom medal that suits your event perfectly.
Absolutely! Once you’ve ordered with us, we keep your design on file, making reordering easy. This is particularly helpful for recurring events or organisations that may need the same design annually. Contact us anytime to place a reorder, and we’ll ensure consistency in quality and design.
Yes, our team is here to help you select the best style and material for your medals based on your event, budget, and aesthetic preferences. Whether you’re hosting a small local event or a large international competition, we can guide you through the options to ensure your medals are a perfect match for the event's theme and purpose.
Custom medals are ideal for a wide range of events, from sports tournaments, marathons, and school awards to corporate achievements, charity events, and festivals. They offer a tangible way to recognise accomplishments and create lasting memories for participants. We cater to events of all sizes and types, ensuring that each medal reflects the spirit and importance of the occasion.
Yes, we offer personalisation options, including individual names, event dates, or specific text. Whether you’re looking to commemorate a specific achievement or want each medal recipient to feel recognised, we can engrave or print custom text onto each medal. This is a popular option for award ceremonies and high-profile events where personalisation adds a meaningful touch.
As standard, we ensure that each medal is securely packaged in an individual poly bag to prevent damage during shipping. If you prefer something more premium, we also offer upgraded superior packaging options such as velvet pouches, presentation boxes, or other custom packaging upon request. Check out our range of premium packaging options here. Proper packaging adds to the presentation and makes your medals even more special for recipients.
Yes, we provide bulk discounts for large orders, helping organisations, sports events, schools, and corporate clients to stay within budget. Discounts depend on the size, design, and material of the medals. Contact us with your order details, and we’ll work with you to provide the best possible pricing for bulk quantities.
Absolutely! Custom ribbons can add a special touch to your medals and enhance your branding. We offer a variety of ribbon colours, materials, and printing options, including text or logos. Whether you’re looking for a satin ribbon with a simple design or a bold, printed ribbon to make a statement, we have options to complement any medal style.
We use a variety of high-quality materials, including metal, soft enamel, PVC, wood, and carbon fibre. We also offer eco-friendly options, such as sustainably sourced wood medals, for environmentally conscious customers. Each material is chosen for its quality, durability, and finish, giving you a medal that not only looks impressive but also aligns with your values. Contact us if you’d like more information on our sustainable medal options.
At The Medal Factory, we specialise in a wide range of custom medals tailored to meet various needs. Our offerings include metal medals, wooden medals, PVC medals, soft enamel medals, carbon fibre medals, and more. Each type of material offers unique qualities, making it easy to find the right fit for events like marathons, sports tournaments, corporate awards, and school ceremonies. For specific details on each material type, please explore our dedicated pages or reach out to our support team to discuss which medal material best fits your project.
Absolutely! We offer fully customisable medals to suit any event or branding. Choose from unique shapes, colours, and finishes to make your medals one-of-a-kind. Our finishing options include polished, matte, antique, and even dual-tone effects just to name a few! Additionally, you can add features like 3D relief, cutouts, and enamel colouring to make your medals truly special. Customisation is our specialty, and we’ll work with you to bring your vision to life.
Placing an order with The Medal Factory is easy. Start by generating an instant quote through our website. Include any details you have about your desired medal, such as material, shape, colour, size, and quantity. Once you have received your quote and you’re ready to proceed, our team will then work with you to finalise your design and your order, ensuring the entire process is smooth and transparent.
Yes, we provide international shipping for all custom medal orders. No matter where your event or organisation is located, we’ll make sure your medals reach you on time. International shipping times and rates vary based on the destination, but we use reliable carriers to ensure safe and timely delivery of your custom medals. Reach out to get an estimate on shipping costs for your location.
Our turnaround time for custom medal production usually ranges from 2 to 4 weeks, depending on the material, design intricacy, and quantity. For example, simple metal medals may have a shorter production time, while intricate, custom-designed medals in unique materials like carbon fibre may take longer. We always strive to meet your deadlines, so if you have a specific event date, let us know, and we’ll do everything possible to meet it.
The minimum order quantity for our custom medals varies depending on the type of material and level of customisation you choose. We offer flexible order quantities, especially for events and organisations that may require smaller batches. Whether you need a small or large quantity, we’ll help find a solution that fits your budget and requirements. For specific minimum order quantities, please visit our product web pages.
We understand that finding affordable, high-quality custom medals can be challenging. Our price beat guarantee ensures you get the best value for your medals without sacrificing quality. If you find a lower price for the same quality, specifications, and order quantity from another provider, we promise to beat that price. This way, you can feel confident that you’re receiving not only excellent service but also competitive pricing. Reach out to us with the competitor’s quote, and we’ll work to offer you an even better deal. Conditions apply. Learn more about our Price Beat Guarantee here.
Our free artwork design service is here to bring your custom medal ideas to life. When you choose The Medal Factory, you don’t need to worry about hiring a designer or having finalised artwork. Simply provide us with a sketch, a logo, or an idea, and our talented in-house design team will create a professional artwork mockup of your medal at no cost. This service allows you to see and approve your medal design before placing a full order, giving you confidence in the final product. To get started, contact us with your design concept, and we’ll handle the rest. Find out more about our free artwork service here.
02 9037 3977
Enamel Filled MedalsRush Available: 14 Days
Die Struck MedalsRush Available: 14 Days
Carbon Fibre MedalsRush Available: 10-14 Days
Full Colour Stainless Steel MedalRush Available: 14 Days
Powder Coated MedalsRush Available: 14 Days
Translucent MedalsRush Available: 14 Days
Lapel Style MedalsRush Available: 14 Days
Victory Star MedalRush Available: 7 Days
Replica War MedalsRush Available: 14 Days
Laurel Classic MedalRush Available: 7 Days
Bottle Opener MedalsRush Available: 14 Days
Champion Crest MedalRush Available: 7 Days